Everything You Need to Know About LuPaw
Clear answers about our brand, our values, and how we care for dogs and their people.
What makes LuPaw different from other dog brands?
LuPaw is built around the belief that dogs are family. Every product is thoughtfully designed to balance comfort, safety, and ease of use — focusing on real-life walks, not gimmicks or harsh solutions.
Are LuPaw products suitable for all dog breeds?
Yes. Our designs are adjustable and tested to suit a wide range of breeds and sizes. We always recommend checking the size guide to ensure the best and most comfortable fit for your dog.
Is LuPaw safe and comfortable for daily use?
Absolutely. Comfort and safety are at the heart of everything we create. Our products are made to be worn and used daily without causing pressure, strain, or discomfort.
Where does LuPaw ship from, and how long does delivery take?
We ship directly to customers across the UK. Orders are processed quickly and delivered within the estimated timeframe shown at checkout, with free shipping available.
What if the product isn’t right for my dog?
We want you and your dog to feel confident with LuPaw. If something isn’t right, our 30-day money-back guarantee allows you to return your order easily and without hassle.
How can I contact LuPaw for support or questions?
Our customer care team is always happy to help. You can reach us through the contact page or by email, and we’ll respond as quickly as possible.